What forms of payment does HireRight accept?

Who may I contact regarding my billing questions?

I do not have the “Billing” option listed in the menu. How do I get this option and access added?

Where do I find the billing period of the invoice?

Where can I find the total amount due on my invoice?

Where do I locate my invoice number, customer number, invoice date and due date?

How do I access my invoice summary and Excel details on the website?

Why are there 3 tabs on my Excel details and are they different?

How will I be billed if my applicant lived, worked or attended school in multiple countries?

What types of inquiries can Billing assist with?

May I contact Customer Service regarding any billing inquiries?

What is a surcharge and why am I billed for this charge?

Why am I charged extra for a Criminal Felony & Misdemeanor fee if my pkg. includes "unlimited" searches?

Why am I receiving an additional bill or invoice?

Billing FAQ

General Invoice Questions