Our Culture
At HireRight, our team members are innovating together to build the future of screening services and personal data.
Experiencing #LifeAtHireRight means working with great people on inspiring ideas to help employers get it right – every time, everywhere, for everyone.
Our company is exciting, dynamic, and committed to empowering our team members' growth.
Our CORE4 Values
CORE4 Values are our guidelines that we follow every day. They help us make the right decisions, drive us along the way, reflect how we treat each other, and bring us together. They are simple and easy to follow in every interaction you have, whether with customers, candidates or other team members.
Service-First Mindset — We get it right
“I’m so lucky to work at a company where people really live their values. One example is Service First Mindset. People here really go above and beyond to first ask the right questions to understand the issue, and then work together to deliver what our customers need. The feeling of working together as a team is empowering!" – Kim, Irvine, California
Actively listens to external and internal customers to understand the need behind the want
Treats team members like they treat customers
Seeks understanding and answers questions with empathy and patience
Explains the issue and resolution, following up to ensure customer success
Sees each challenge through to resolution, getting it right for our customers
Grounded in Respect — We care about our work and each other
“Our company is highly trusted by our customers, and I noticed this stemmed from trusting relationships between Team Members, and thoughtfulness and respect. I feel good about working in this company, as I feel each member is valued. This exactly reflects our one of CORE4 Values, “Grounded in Respect”. I am so grateful that I am a member of HireRight, with opportunities for further growth not only as an individual professional but as a part of this wonderful team.” - Naoko, Japan
Assumes positive intent
Contributes to an open, honest team environment, in which team members have the confidence to challenge our decisions and the way we work
Models the trust they expect in others, acting with integrity and honesty
Acts in the best interest of the company and its stakeholders
Acknowledges the value in others' ideas and celebrates others' accomplishments
Collaborative Spirit — We win together
“As much I value all our CORE4, to me the best of them is Collaborative Spirit. Every one of us has their own responsibilities and schedules, but when we meet halfway, to get things done no matter what, going beyond and expanding – that is when Collaborative Spirit rises. For example, when a researcher, account manager, and QC officer are working together under pressure to deliver that one crucial case to the client just before due date.” - Aldona Senior Researcher, Katowice, Poland
Involves the right people regardless of the title or function and knows when to ask for help
Appropriately lends expertise and personal experience
Focuses energy on solutions instead of problems
Values diversity of thought
Creatively works as a team to get the best results in the fastest way
Sense of Ownership — We think bigger
“To me, Sense of Ownership means taking responsibility not only for my own work, but also for the outcome of the whole team, as my actions and results can either benefit or harm my Team Members. It also means speaking up when it’s important, taking action when inaction means ignorance, and being the driving force of my own success.” - Klaudia, Researcher, Katowice, Poland
Challenges the status quo, finding opportunities for innovation
Shows bravery in the face of changing circumstances
Keeps commitments and proactively manages expectations
Offers and accepts feedback to foster continuous improvement
Anticipates, accepts, and leads change the brings value
HireRight SPARK
About HireRight SPARK
HireRight partners with and supports our local communities through HireRight SPARK – our Corporate Social Responsibility initiative created by the Global Culture Committee (GCC). SPARK is all about how we can positively impact our communities.
Find out more by visiting our Volunteering and Philanthropy page.
Diversity, Equity, and Inclusion
About DEI at HireRight
At HireRight, we cultivate a climate of inclusion and respect different perspectives to help achieve a common goal.
Find out more about diversity, equity, and inclusion (DEI) at HireRight by visiting our DEI page.
Hiring practices free of systemic bias
Support for career growth and advancement
Promoting an environment where everyone can be their authentic self